FAQ
1. Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality.
2. Q: What is the lead time?
A: Sample time 3-7 days, we usually ship by DHL, UPS, FedEx,etc. Mass production time 7-25 days.
3. Q: How long is the warranty?
A: 24 monthes from B/L. If there are any accessory problems,just provide the photos of damaged accessory,then we will provide free service. According to the number of products,we will provide easily damaged accessories for free. we also can provide technical support if you need.
4. Q: Is OEM/ODM available?
A: Yes,it is! We are manufacturer with our own R&D team, we can customize products according to customer's drawing or requirements.
Customized services:
a. Customized color and special function.
b. Customized box.
c. Print customer's logo(MOQ:≥10pcs).
d. Your other ideas about product, we can help you design and put them into production. The above customized services must be confirmed before production.
5. Q: How to control the products quality?
A: Our company owns the core technology ,all kinds of products hold CE certificate. We have professional engineers. Workers are strictly required to make products according to the drawings. Each process has technical instructors.The QC supervisors will regularly inspect the production. We will do products performance tests during production, and comprehensive quality tests when the products is completed.
